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Feedback Form
FeedBack Form
Client Satisfaction Survey
Name of Staff or Instructor?
Period training or service was received--- Date template: From --- To
Was the training content relevant to your needs?
YES
NO
How can you rate our instructors?
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5
How satisfied were you with the training on training programmes?
1
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4
5
Did the training provide you with practical skills or knowledge that you can apply?
YES
NO
What aspect of their training delivery styles do you thing needs improvement?
How valuable are our training materials and how could we improve their relevance?
How effective was the delivery method (online) of the training?
What aspects did you find most helpful?
Can you provide examples of how you’ve implemented what you learned?
What specific features or content did you like or dislike about the e-books?
How would you rate the overall quality of our e-books available on Amazon and other platforms?
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5
How easy was it to find and purchase our e-books online?
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5
What improvements could we make to the purchasing experience?
What features or functionalities do you wish were included?
Did the website we developed for you meet your expectations?
YES
NO
How satisfied are you with the customer support you received during the website development process?
1
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5
Were there any issues or delays that impacted your experience?
How likely are you to recommend our training or digital services to others?
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What factors influenced your likelihood to recommend us?
Are there any additional topics or areas you would like us to cover in our training sessions?
How do you feel about the pricing of our training and digital services?
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5
Do you think our services provide good value for money?
YES
NO
Is there anything you believe we could do better to enhance your experience as a customer? Please provide specific suggestions or ideas.
How do you prefer to receive updates and communication from us? Would you like to receive newsletters, updates about new content, or exclusive promotions?
What motivated you to choose our company for your training or digital service needs? was it our reputation, recommendations, pricing, or something else?
Did you encounter any challenges while using any of our products or services? if so, how can we address these issues?
How likely are you to purchase another e-book or use another service from us in the future? What would encourage you to make another purchase?
Please share any additional feedback or comments you have about your overall experience or assessment with us.
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