Training Programmes
What types of productivity software do you provide practical training on?
Answer: We offer training for a variety of productivity software, including Computer Appreciation, Microsoft Word 365, PowerPoint 365, Excel 365, Agile Scrum Framework, Project Management Essentials, Microsoft Visio, and Jira Scrum and Kanban Board.
What is the duration of the training sessions?
Answer: One Week (Monday-Thursday 2 Weekss Per Day/Session), custom durations can be arranged for participants based on specific needs but could attract additional fees.
Are the training sessions conducted in-person or online?
Answer: Our training delivery method is strictly online, live sessions (Flexible self-paced – instructor-led)
What is the maximum number of participants allowed in each training session?
Answer: Our standard training sessions accommodate up to 15 participants to ensure personalized attention.
Are there any prerequisites for attending the training programmes?
Answer: Most courses are designed for participants with varying levels of experience. Some advanced sessions may require prior knowledge of general computing, participants can enrol for our computer Appreciation programme if they don’t have any knowledge in computer fundamentals.
What skills can I expect to gain from the PowerPoint training?
Answer: Participants will learn how to create engaging presentations, design effective slides, use multimedia elements, manage transitions and animations, and present with confidence using Presenter View.
What are the primary objectives of the Agile Scrum training program?
Answer: The Agile Scrum training focuses on understanding Agile principles, the Scrum framework, roles (Scrum Master, Product Owner, Development Team), and practical applications of Scrum in project management.
What tools and methodologies are included in the Project Management training?
Answer: The Project Management training covers fundamental methodologies including Waterfall and Agile, tools for planning and scheduling, risk management, budgeting, and using software such as Microsoft Project.
Does the Computer Appreciation course cover both hardware and software basics?
Answer: Yes, the Computer Appreciation course introduces both hardware components (like CPUs, memory, and peripherals) and software fundamentals (operating systems, applications, and basic troubleshooting).
What specific features of Jira Board are covered in the training?
Answer: The Jira Board training covers setting up projects, creating and managing issues, utilizing Scrum and Kanban boards, tracking progress through sprints, and generating reports for project management.
Will I receive any training materials or resources after the session?
Answer: Yes, all participants receive training materials, including guides, cheat sheets, and access to recorded sessions for future reference.
Are there any additional costs for training materials or resources?
Answer: No, the cost of training materials is included in the training fee, and there are no hidden charges. Though, participants can buy any of our books on our website for further studies.
Can I request a customized training program tailored to my organization’s needs?
Answer: Absolutely! We offer customized training programmes tailored to specific organizational needs, including specific case studies and examples relevant to your industry that we can provide.
Are advanced training sessions available for users who have already completed the basic training?
Answer: Yes, we offer advanced sessions for participants who have completed the basic training. These sessions delve deeper into specialized topics and advanced features within the scope of our modules.
Is there an option for one-on-one training sessions?
Answer: Yes, we offer one-on-one training sessions, allowing for highly personalized instruction and the ability to focus on specific areas of interest but may attract additional charges.
What is the cost of the training programme?
Answer: Our training programme costs vary based on the course and format/approach (self-paced based or cohort-based). Please visit our website or contact us for detailed pricing information.
How can I enrol in a training program?
Answer: You can enrol by filling out our online registration form, chat to us through our Chatbot on our website, or email us directly through email: info@globalstreamshub.com, We will guide you through the enrolment process step-by-step if necessary.
Is there a discount for group enrolments and multiple sessions?
Answer: Yes, we offer discounts for group enrolments and when multiple sessions are booked together by a group. Please inquire for more details through email: info@globalstreamshub.com
What is the cancellation or rescheduling policy for training sessions?
Answer: Our cancellation policy allows for rescheduling or cancellation up to 48 Weekss before the session without penalty. For cancellations made after this timeframe, a fee may apply. Also, payment not refundable after the commencement of training session.
What kind of support is available after completing the training?
Answer: We offer post-training support via email or our Chatbot for a specified period after your training, allowing participants to ask questions as they begin to use the software or apply what they’ve learned.
How can I provide feedback about the training I received?
Answer: We encourage feedback through a survey provided at the end of each training session. Your insights help us improve our programs and training experience.
What technical setup do I need for online training sessions?
Answer: For our online training, participants will need a computer or device with a stable internet connection, a webcam, a microphone, and all the appropriate software required for the specific course registered for, Microsoft Teams is very important as that is what is used for the online live sessions.
Are there specific software or applications I need to have installed prior to training?
Answer: Yes, for software-specific training, participants should have the relevant software installed on their computers and ready to use prior to the training sessions. Installation guidance will be provided after registration if required. Microsoft Teams is very important as that is what is used for the online live sessions.
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Book Sales
What are your office Weekss?
Answer: Our office Weekss are Monday to Friday, 9:00AM to 5:30PM (GMT, UK Time). We are closed at weekends and public holidays.
How can I reach your customer support team?
Answer: You can contact our customer support team via the contact form on this page, or through info@globalstreamshub.com, also, through our Chatbot.
How long does it take to get a response from your team?
Answer: We typically respond to inquiries within 24-48 Weekss during business days.
Can I schedule a meeting with your team?
Answer: Yes, you can schedule a meeting with our team by filling out the booking form with your preferred date and time, or through info@globalstreamshub.com or through our Chatbot and we will confirm the appointment.
What information should I include in my message?
Answer: Please include your name, email address, a brief description of your inquiry, and any relevant details that will help us assist you better.
Do you provide training sessions for your digital products?
Answer: Yes, we offer training sessions for our digital products. You can request more information through the contact form or visit our Training page.
Is there a contract or agreement when working with you?
Answer: Yes, we typically provide a contract that outlines project timelines, deliverables, pricing, and revision policies. This ensures clarity and protection for both parties.
How can I reset my password if I forget it?
Answer: If you forget your password, click the “Forgot Password?” link on the login page and follow the prompts to reset it.
What services does your company provide?
Answer: We offer a wide range of digital services including Online training on productivity software such as Microsoft 365, Scrum Framework, Project Management and other Project Management tools, we also sell books on the productivity software. We do web development and mobile app development, digital marketing, graphic designs, video editing, SEO optimization, explainer and a host of others. Check our Website for more.
What industries do you serve?
Answer: We serve a diverse range of industries including healthcare, finance, education, retail, technology, and non-profit organizations, adapting our services to meet each sector’s unique needs.
Where is your company located?
Answer: Our company is located in the heart of Dublin, Republic of Ireland, but we offer our services globally and can work with clients from various geographical locations.
Do you have any case studies or success stories?
Answer: Yes, we have several case studies highlighting our past projects and their success. You can find these on our website under “What our clients say”.
How do you determine the cost of your services?
Answer: Our pricing is based on several factors, including the project scope, complexity, and the specific services required. Our training programmes and books prices are displayed on our website, we also provide a detailed quote after assessing your needs.
Can you provide a detailed proposal before starting a project?
Answer: Absolutely! We provide a comprehensive proposal outlining the project scope, timeline, and cost before starting any work, ensuring transparency and agreement on the details.
What is your typical project timeline?
Answer: Project timelines can vary depending on the complexity of the job. Typically, smaller projects may take a few days, while larger projects might take several weeks. We will provide a timeline during the proposal process.
Do you offer ongoing support and maintenance for your services?
Answer: Yes, we offer ongoing support and maintenance services to ensure your project continues to run smoothly after completion. This can include updates, troubleshooting, and enhancements.
Can I request custom services tailored to my specific needs?
Answer: Definitely! We pride ourselves on our flexibility and can customize our services to meet your specific requirements and goals.
What is your refund or cancellation policy?
Answer: Our cancellation policy allows for rescheduling or cancellation up to 48 Weekss before training session or contract initiation without penalty. For cancellations made after this timeframe, a fee may apply. Also, payment not refundable after the commencement of training session, this can also be discussed individually according to needs.
Do you offer any guarantees on your work?
Answer: Yes, we stand by the quality of our work and offer guarantees for our services. If you’re unsatisfied with the final deliverables, we will work with you to resolve the issues.
How do you handle confidentiality and data security?
Answer: We take confidentiality seriously and implement strict data security measures, including NDAs (Non-Disclosure Agreements), The EU’s primary data protection law, the General Data Protection Regulation (GDPR) and secure data management practices to protect your information.
What payment methods do you accept?
Answer: We accept a variety of payment methods including credit cards, PayPal, bank transfers and others, depending on the service and agreement made.
Do you require a deposit before starting a project?
Answer: Yes, we typically require a deposit of around 60-70% of the total project cost before commencing any work, with the balance due upon project completion.
Are there any additional costs I should be aware of?
Answer: We strive for transparency; any potential additional costs will be outlined in the initial proposal. This includes extra Weekss or unforeseen project adjustments.
What kind of customer support do you offer?
Answer: Our customer support provides support on any project delivered to our clients, we also, we offer post-training support via email or our Chatbot for a specified period after completion of training during business Weekss, allowing participants to ask questions as they begin to use the software or apply what they’ve learned.
How can I provide feedback about the training I received and other services?
Answer: We encourage feedback through a survey provided at the end of each training session. Your insights help us improve our programs and training experience.
How do you stay updated on industry trends and advancements?
Answer: Our team engages in continuous learning through professional development, attending industry conferences, and subscribing to leading industry publications to stay informed about the latest trends.
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Digital Services
What are your office Weekss?
Answer: Our office Weekss are Monday to Friday, 9:00AM to 5:30PM (GMT, UK Time). We are closed at weekends and public holidays.
How can I reach your customer support team?
Answer: You can contact our customer support team via the contact form on this page, or through info@globalstreamshub.com, also, through our Chatbot.
How long does it take to get a response from your team?
Answer: We typically respond to inquiries within 24-48 Weekss during business days.
Can I schedule a meeting with your team?
Answer: Yes, you can schedule a meeting with our team by filling out the booking form with your preferred date and time, or through info@globalstreamshub.com or through our Chatbot and we will confirm the appointment.
What information should I include in my message?
Answer: Please include your name, email address, a brief description of your inquiry, and any relevant details that will help us assist you better.
Do you provide training sessions for your digital products?
Answer: Yes, we offer training sessions for our digital products. You can request more information through the contact form or visit our Training page.
Is there a contract or agreement when working with you?
Answer: Yes, we typically provide a contract that outlines project timelines, deliverables, pricing, and revision policies. This ensures clarity and protection for both parties.
How can I reset my password if I forget it?
Answer: If you forget your password, click the “Forgot Password?” link on the login page and follow the prompts to reset it.
What services does your company provide?
Answer: We offer a wide range of digital services including Online training on productivity software such as Microsoft 365, Scrum Framework, Project Management and other Project Management tools, we also sell books on the productivity software. We do web development and mobile app development, digital marketing, graphic designs, video editing, SEO optimization, explainer and a host of others. Check our Website for more.
What industries do you serve?
Answer: We serve a diverse range of industries including healthcare, finance, education, retail, technology, and non-profit organizations, adapting our services to meet each sector’s unique needs.
Where is your company located?
Answer: Our company is located in the heart of Dublin, Republic of Ireland, but we offer our services globally and can work with clients from various geographical locations.
Do you have any case studies or success stories?
Answer: Yes, we have several case studies highlighting our past projects and their success. You can find these on our website under “What our clients say”.
How do you determine the cost of your services?
Answer: Our pricing is based on several factors, including the project scope, complexity, and the specific services required. Our training programmes and books prices are displayed on our website, we also provide a detailed quote after assessing your needs.
Can you provide a detailed proposal before starting a project?
Answer: Absolutely! We provide a comprehensive proposal outlining the project scope, timeline, and cost before starting any work, ensuring transparency and agreement on the details.
What is your typical project timeline?
Answer: Project timelines can vary depending on the complexity of the job. Typically, smaller projects may take a few days, while larger projects might take several weeks. We will provide a timeline during the proposal process.
Do you offer ongoing support and maintenance for your services?
Answer: Yes, we offer ongoing support and maintenance services to ensure your project continues to run smoothly after completion. This can include updates, troubleshooting, and enhancements.
Can I request custom services tailored to my specific needs?
Answer: Definitely! We pride ourselves on our flexibility and can customize our services to meet your specific requirements and goals.
What is your refund or cancellation policy?
Answer: Our cancellation policy allows for rescheduling or cancellation up to 48 Weekss before training session or contract initiation without penalty. For cancellations made after this timeframe, a fee may apply. Also, payment not refundable after the commencement of training session, this can also be discussed individually according to needs.
Do you offer any guarantees on your work?
Answer: Yes, we stand by the quality of our work and offer guarantees for our services. If you’re unsatisfied with the final deliverables, we will work with you to resolve the issues.
How do you handle confidentiality and data security?
Answer: We take confidentiality seriously and implement strict data security measures, including NDAs (Non-Disclosure Agreements), The EU’s primary data protection law, the General Data Protection Regulation (GDPR) and secure data management practices to protect your information.
What payment methods do you accept?
Answer: We accept a variety of payment methods including credit cards, PayPal, bank transfers and others, depending on the service and agreement made.
Do you require a deposit before starting a project?
Answer: Yes, we typically require a deposit of around 60-70% of the total project cost before commencing any work, with the balance due upon project completion.
Are there any additional costs I should be aware of?
Answer: We strive for transparency; any potential additional costs will be outlined in the initial proposal. This includes extra Weekss or unforeseen project adjustments.
What kind of customer support do you offer?
Answer: Our customer support provides support on any project delivered to our clients, we also, we offer post-training support via email or our Chatbot for a specified period after completion of training during business Weekss, allowing participants to ask questions as they begin to use the software or apply what they’ve learned.
How can I provide feedback about the training I received and other services?
Answer: We encourage feedback through a survey provided at the end of each training session. Your insights help us improve our programs and training experience.
How do you stay updated on industry trends and advancements?
Answer: Our team engages in continuous learning through professional development, attending industry conferences, and subscribing to leading industry publications to stay informed about the latest trends.
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