Training Programmes
Answer: We offer training for a variety of productivity software, including Computer Appreciation, Microsoft Word 365, PowerPoint 365, Excel 365, Agile Scrum Framework, Project Management Essentials, Microsoft Visio, and Jira Scrum and Kanban Board.
Answer: One Week (Monday-Thursday 2 hours Per Day/Session), custom durations can be arranged for participants based on specific needs but could attract additional fees.
Answer: Our training delivery method is strictly online, live sessions (Flexible self-paced – instructor-led)
Answer: Yes, all participants receive training materials, including guides, cheat sheets, and access to recorded sessions for future reference.
Answer: Absolutely! We offer customized training programmes tailored to specific organizational needs, including specific case studies and examples relevant to your industry that we can provide.
Answer: Yes, we offer advanced sessions for participants who have completed the basic training. These sessions delve deeper into specialized topics and advanced features within the scope of our modules.
Answer: Yes, we offer one-on-one training sessions, allowing for highly personalized instruction and the ability to focus on specific areas of interest but may attract additional charges.
Answer: Our cancellation policy allows for rescheduling or cancellation up to 48 hours before the session without penalty. For cancellations made after this timeframe, a fee may apply. Also, payment is not refundable after the commencement of the training session.
Answer: We offer post-training support via email or our Chatbot for a specified period after your training, allowing participants to ask questions as they begin to use the software or apply what they’ve learned.
Answer: Yes, for software-specific training, participants should have the relevant software installed on their computers and ready to use prior to the training sessions. Installation guidance will be provided after registration if required. Microsoft Teams is very important as that is what is used for the online live sessions.
Answer: Yes, we regularly review and update our training materials to ensure they reflect the latest software updates and features, so participants receive the most current information.
Answer: Yes, participants who complete the training will receive a digital certificate of completion, validating their skills and knowledge of the software or methodology.
Book Sales
Answer: Our platform offers a wide variety of books, including e-books (digital format) and printed books (paperback and hardcover) that are productivity books such as Computer Appreciation, Microsoft Word 365, PowerPoint 365, Excel 365, Agile Scrum Framework, Project Management Essentials, Microsoft Visio, and Jira Scrum and Kanban Board.
Answer: To buy a book, simply search for the title (i.e. Microsoft Word) or author in our search bar, select the book you want, choose the format (e-book or print), and click the “Buy Now” button. Follow the checkout prompts to complete your purchase.
Answer: Yes, all our titles allow buyers to purchase both formats. Check the book’s page for available options.
Answer: Shipping fees depend on your location and the shipping method you select. We often offer promotional shipping rates, including free shipping for orders over a certain threshold.
Answer: Once you complete your purchase, you will receive a confirmation email with a download link. You can also access your e-book directly from your account on our platform or through the associated app (like Kindle or Kobo).
Answer: Creating an account is not mandatory, but it can streamline your purchasing process, allow you to track your orders, and give you access to personalized recommendations.
Answer: If you have questions about your order, please contact our customer service through our website’s help section or email us at info@globalstreamshub.com
Answer: Yes, we offer a selection of e-books in various languages. You can filter your search by language to find titles that suit your preferences. (though they are not available at the moment, but very soon or on request)
Answer: Yes, once you download your e-book to a device (like a Kindle or reading app), you can read it offline without an internet connection.
Answer: To purchase an e-book on Amazon, simply visit the product page of the book you’re interested in, click on the “Buy Now with 1-Click” button (or “Buy for Kindle”), and follow the prompts. Make sure you have a Kindle app or device to read the e-book.
Answer: Amazon allows customers to return e-books within seven days of purchase if you are not satisfied. You can do this through your Amazon account under “Manage Your Content and Devices.”
Answer: If you encounter issues downloading your e-book, check your internet connection and ensure that your device supports the Kindle app. You can also try restarting your device or contacting Amazon customer support for assistance.
Answer: E-books on Amazon are primarily in the Kindle format, which is proprietary to Amazon. However, the Kindle app also supports basic formats like PDF and TXT for reading.
Digital Services
Answer: We offer a range of digital services, including web development, UX and UI design, video editing, explainer video creation, storyboard design, and PowerPoint presentation design.
Answer: To obtain a quote, you can fill out our online form detailing your project requirements or contact our sales team directly. We will review your needs and provide a customized estimate based on the scope of work.
Answer: Project timelines vary based on the type and complexity of the service. For example, web development projects may take 4-12 weeks, while video editing or explainer video creation may take 1-3 weeks. We will provide a timeline estimate after discussing your specific project.
Answer: Yes, we offer packages that combine multiple services at a discounted rate. These packages can be customized based on your needs. Please contact us to discuss your requirements.
Answer: Our team utilizes a variety of technologies based on project requirements, including HTML, CSS, JavaScript, PHP, Python, React, Angular, WordPress, and more. We choose the best tools to meet the needs of each specific project.
Answer: We offer a wide range of web development services including custom website development, e-commerce solutions, service website, content management systems (CMS), responsive design, web applications, and website maintenance and support.
Answer: Yes, we specialize in website redesigns. Our process involves assessing your current site, identifying areas for improvement, and implementing a modern design that enhances user experience and functionality.
Answer: Yes, we can integrate various third-party services and applications, such as payment gateways, CRM systems, social media platforms, and analytics tools, to enhance the functionality of your website.
Answer: Our UX and UI design process includes research and user analysis, wireframing and prototyping, design iteration, and user testing. Our goal is to create intuitive and engaging designs that meet user needs.
Answer: We offer a variety of UX/UI design services, including user research, wireframing, prototyping, visual design, usability testing, and design systems development. Our goal is to create user-centered designs that enhance usability and engagement.
Answer: Absolutely! We believe collaboration is key. We will involve you in key stages of the design process, provide regular updates, and seek your feedback to ensure the final design aligns with your vision.
Answer: To begin video editing, we require the raw footage, any specific instructions regarding edits, the desired length of the final video, and any graphics or sound elements you want included.
Answer: We accept various video formats, including MP4, MOV, AVI, and WMV. If you’re unsure, you can always reach out, and we’ll guide you on the best formats to use for your project.
Answer: We work on a wide range of projects, including corporate training videos, marketing campaigns, promotional videos for brands, social media content, event recaps, and personal projects like weddings and travel vlogs.
Answer: Yes, we provide opportunities for you to review the video at various stages of the editing process. We encourage feedback to ensure the final product meets your expectations.
Answer: We include a specified number of revisions in our standard package to accommodate requests for changes. Additional revisions may incur extra charges, but we will discuss this with you beforehand.
Answer: You can share your project files with us through file-sharing services like Google Drive, Dropbox, or WeTransfer. We’ll provide specific instructions on how to upload your files securely.
Answer: Yes, we can tailor your videos for specific platforms, optimizing them for the best format, duration, and audience engagement based on each platform’s best practices.
Answer: Yes, we can tailor your videos for specific platforms, optimizing them for the best format, duration, and audience engagement based on each platform’s best practices.